Here at Oregon Silkworms we want to make your shopping experience with us better than any you have had elsewhere. We strive to offer only the highest quality products.
Processing TimeMost orders ship the same or next business day. During extreme heat or cold, we may delay the shipment of your order
Live shipmentsAs long as you purchase a heat pack and have overnight shipping we will fully guarantee your purchase and replace any non-hatching eggs or any dead worms. We may be able to work something out for a guarantee on two day shipping with FedEx, just email me to see what I can do. We will always give you a few more than you order just in case some die in transit. We have 72 hour heat packs which will make two day shipping work for silkworms but you must contact us first!
Returns
Unfortunately, we are unable to accept return, but we are happy to work with you on any issues you may have!