Here at Oregon Silkworms we want to make your shopping experience with us better than any you have had elsewhere. Our chow is the best around and the only I would use for my own silkworms!
As long as you purchase a heat pack and have overnight shipping we will fully guarantee your purchase and replace any non-hatching eggs or any dead worms. We may be able to work something out for a guarantee on two day shipping with FedEx, just email me to see what I can do. We will always give you a few more than you order just in case some die in transit. We have 72 hour heat packs which will make two day shipping work for silkworms but you MUST contact me first!!
Unfortunately, we are unable to accept return, but we are happy to work with you on any issues you may have!